Service, Maintenance, Field and Job Cost software solutions worldwide
Technisoft provides multi award winning software solutions for field service, contracting, job cost management, preventative maintenance or general equipment servicing.
Service Manager, our
flagship product, can help manage the resources, products and services your
business offers. Access your data locally or from the field using mobile or Web
technologies to save time, lower expenses, monitor profitability, increase
productivity, & most important, improve customer satisfaction. Exclusively
written for Sage Accpac ERP 100/200/500.
Service Manager is fully integrates to the Sage Accpac ERP accounting suite, providing true accountability from a central point.
Service Manager ®, a Sage Endorsed Solution for Service and Maintenance Industries
Service Manager , Technisoft's flagship product, is a Sage Endorsed Solution that has been the recipient of multiple "Sage Accpac Product of the Year" awards. Technisoft has been in the Service Industry for more than 21 years and has been developing Service Management software solutions for more than 15 years.
Service Manager links the different aspects of the Service process including:
- Quotations, Jobs, Projects, Invoices, Credits, Templates
- Job Planner, Labor Scheduling and Dispatch
- Response Tracking, Escalation Management
- Labor / Time Billing (Time Entry)
- Scheduled, Conditional and Interval Based Preventative Maintenance, including Tasks & Activities, Budgeting, Loadings for Labor & Parts Requirements calculated in advance
- Service Level Agreements / Contracts
- Warranty, Manufacturer/Vendor & Customer Returns (RAs)
- Serialized Tracking of Equipment
- Symptom, Fault, Solution Knowledge Base
- Metering (including conditional maintenance)
- Site and Equipment History
- Requisitions and Purchase Orders
- Work In Progress, Profit Analysis, Budgeting (4 levels), Job Summaries
- Financial Distribution Statistics by Site, Employee, Model, Industry, and more
- Notations, Instructions, including File Attachments and Follow-ups
- Fully securitized Employee and Customer Web Portals
- PDA/Notebook Mobile Field Solutions (online/offline)
- Integration to Sage Accpac ERP GL/AR/IC/AP*/PO/SN/LT*/CRM (* TBA)
- Service Centers / Branches / Departments / Divisions, and more.
For further information, download the Service Manager product brochure.
(08) 8333 2888
(08) 9340 9100